Cootacom’s Maintenance and Service desk Membership provides expert advice, support and ongoing maintenance for all your IT requirements.

OUR COOTACOM MAINTENANCE MEMBERSHIP INCLUDES:

PROACTIVE MAINTENANCE PROGRAM

The Cootacom Maintenance Membership includes a proactive maintenance program on all your IT equipment and can be tailored for weekly, fortnightly, monthly or bi-monthly onsite visits. Our program will ensure that your computers, laptops, printers, routers and other IT equipment are performing at their peak at all times.

A DEDICATED MEMBERS SERVICE DESK

You don’t need to wait for your scheduled maintenance visit when you are a Cootacom Maintenance Member. If you need same day, onsite computer repairs, or you are experiencing computer problems, wireless network issues or you need urgent data recovery services then contact our dedicated Members Service desk.  The Cootacom Service desk can also be used to request quotes for new equipment plus ordering of printer cartridges and other peripherals.

ADDITIONAL MEMBERS BENEFITS

As a Cootacom Maintenance Member you will also receive the following additional benefits:

NEW COMPUTERS AND LAPTOPS

Cootacom can supply computers at competitive prices but as a Cootacom Maintenance Member you will also receive additional discounts, including 5% discount on the purchase price of all new computers and laptops.

SERVICE RESPONSE SCHEDULE

All Cootacom Maintenance Members have access to Cootacom Technicians outside of their scheduled maintenance visit. If an emergency arises or an on-site task is required before the next scheduled visit, Cootacom Technicians are available to you.

MONTHLY COOTANEWS SUBSCRIPTION

Members receive the Cootacom newsletter, cootaNEWS as part of their Membership. This newsletter is a combination of tips and tricks, along with news and information about developments in the IT industry. Also look out for any specials and exciting competitions in the cootaNEWS.

E-NEWSLETTER DISCOUNT

Cootacom has assisted many businesses that have had issues trying to send e-newsletters due to many limitations such as their internet provider’s limitations, creativity and branding issues, to mention but a few. Cootacom provides an e-newsletter service so that you can send out your company branded newsletter to clients electronically.  

SERVER BOLT-ON

This exclusive service for Cootacom Maintenance Members who have a Windows Server, will provide additional service and coverage for your server. It has been designed to ensure that your server is running at top speed now and into the future.